Real work

14 real projects

Everything you see here actually happened: the numbers come from projects delivered and running. No invented clients, no stock testimonials, no inflated results.

Artificial intelligence

AI assistant

Incidents resolved up to 80% faster, 24 hours a day

A centre combining care and hospitality was losing incident reports between notebooks and WhatsApp groups. We built SisMA, an AI assistant that takes reports in natural language from the web, WhatsApp or the in-room tablet: it classifies each incident, notifies the right department and closes the loop with the user. Designed with strict data minimisation, because a report can contain health data.

−80%average resolution time

+20%user satisfaction

24/7coverage without night shifts

Automation

Document automation

From 70 documents filed by hand every day to zero manual work

A private clinic spent hours each day renaming and filing around 70 documents, linking each one to the patient's clinical history. We automated the whole process: documents are now handled, named and linked on their own, with full traceability for every file.

70/daydocuments processed automatically

0manual filing errors

100%traceability per document

Automatic reminders

Patients get their reminder without anyone picking up the phone

Clinic staff phoned around 50 patients a day, one by one, to confirm appointments. We deployed automatic messaging reminders: patients are notified on their own, the team gets those hours back and no-shows have dropped.

50/daypatients reminded automatically

0manual confirmation calls

↓missed appointments

Automatic reminders

Fewer last-minute cancellations at a beauty centre

Appointment confirmations were done by hand, one by one, and last-minute cancellations left gaps that were impossible to fill. The system now reminds and confirms on its own: the team no longer chases anyone by phone and the diary holds up far better.

↓last-minute cancellations

0manual confirmation calls

Autothe system reminds, not the team

Automated loyalty

Every client gets a birthday message with a voucher, automatically

A loyalty action that sounded simple, but that in practice nobody had time to do every single day. Now the system greets each client on her birthday with a voucher tailored to the services she usually books. Zero manual work, stronger relationship.

Autoa greeting for every client

Voucherwith a positive redemption rate

+stronger client relationship

Custom software

Custom CRM

A CRM built around a healthcare institute, not the other way round

The institute managed budgets and patients on a legacy system that each branch had patched with its own parallel spreadsheets. We built a custom CRM: budgets per treatment type, status tracking, permissions by role and site, and traceability for every change. No more duplicated data.

Multi-siteunified control across branches

100%budget traceability

GDPRby design, with encrypted data

Web design & development

Clinic website

A clinic website that loads in under 1.5 seconds on mobile

A private clinic needed a serious digital presence: fast, accessible and able to explain its services without medical jargon. We built a static site with careful technical SEO and WCAG AA accessibility — because clinics are found by people who sometimes can't see well or are in a hurry.

<1.5 smobile load time

AAWCAG accessibility

↑qualified organic traffic

Institutional website

Treatments explained without jargon for a healthcare institute

A regulated sector demands precision, but the patient needs to understand. We designed the institute's website around that tension: every treatment explained rigorously and in plain language, with the information people look for before picking up the phone.

Claritytreatments explained without jargon

↑qualified traffic

↓calls asking for basic information

Premium website · Marbella

A website worthy of a premium training centre in Marbella

The centre was competing visually with generic gyms and its website didn't tell the difference. We designed and built a site with its own identity and flawless performance, conveying what clients find when they walk through the door.

GreenCore Web Vitals

↑qualified organic traffic

Premiumclear visual differentiation

Editorial portfolio

An architecture portfolio that communicates judgement, not just photos

Architecture websites are saturated with galleries without a story. We built an editorial portfolio where each project is told with context, challenge and decisions. The studio updates it in markdown, without depending on us.

Portfoliothat communicates judgement, not just photos

↓shorter sales cycle

Self-servethe studio updates without us

Website with bookings

Online bookings running from opening day

A holistic wellness centre was opening its doors and needed the website ready on day one, with integrated online bookings and solid local visibility. The phone stopped being the only way to book.

Day 1online bookings live

↓calls to book

Localwell positioned in its area

Self-editable website

Clear prices and services: no more calls asking how much it costs

The beauty centre got daily calls asking about prices the website didn't make clear. We restructured services and rates so they're understood at a glance, and left the site self-editable so the team can update it without calling us every time something changes.

↑online enquiries

↓calls asking about prices

Autothe centre edits it without us

Brand & identity

Visual identity

A brand ready to open: a 24-page manual before day one

An entrepreneur was opening a holistic centre in an area saturated with generic aesthetics. We built the full visual identity — logo, palette, typefaces, applications — with a 24-page brand manual so everything the centre puts out speaks the same language.

24 pagesworking brand manual

Openingbrand ready from day one

1 systemconsistent across every medium

Brand + web

Brand and website as one system for an aesthetic medicine specialist

Identity and website were built at the same time, not one after the other, so that a patient arriving from Google finds exactly the same standard as in the clinic. The focus: that whoever gets in touch already arrives qualified.

Brand + weba single coherent system

↑quality of incoming enquiries

Localbetter visibility in its area

Why no screenshots or client names?

Much of our work is internal software for businesses — clinics, healthcare centres, local companies — handling sensitive data. Publishing screenshots or names would be easy for us and bad for them, so we don't. If you'd like to see something in detail, ask us for a private demo — we'll gladly show you.

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